We make every effort to ensure that items purchased from dereninnovativeproducts.com arrive in perfect condition and as quickly as possible. Delivery charges as applicable may be charged for your orders.

You will receive an email providing the specifics of your order for every order. You will get another email with the delivery details once the item(s) has been shipped. Please keep in mind that the AWB (delivery tracking numbers) may take some time to update from the courier’s end, even if the shipment has been picked up.

All deliveries are handled by reputable carriers.

We will dispatch your things using India Post’s Book post/Speed post/parcel service if there is no courier service available in your region.

For delivery in India, we ship within two working days. The anticipated delivery time ranges from 2 to 7 working days for all locations served by reputable carriers. Orders will be dispatched by India Post’s Book post/Speed post/parcel service to other places, which might also take 1-2 weeks depending on the place/location and India Post’s delivery policy. Public holidays and Sundays are not considered business days.

For the creation of custom incense products. due to the fact that they are made-to-order .The items may take 7-10 days to ship from our warehouse. Actual courier travel time would be added on.